Very professional and courteous. Great selection and knowledgeable about products.
Beautiful installation and great customer service.
Excellent customer service, quality products and respectful staff. The owner comes to your home with samples of his products. He was personable and professional. Installers left my home clean and did an excellent job. The owner inspects the work while in progress and checks the next day to make sure you are satisfied! I was tremendously impressed and have already planned for more work to be done on the second floor. Thank you for a great experience!
Although the situation was rectified, the job should have been done right the first time. I had to rearrange my schedule to have them come back to "redo" some areas. I believe the water heater was moved to accommodate this as opposed to having new tiles being cut to the proper size. I also think that, as a gesture of goodwill, there should have been a discount as compensation for this.
Communication with the customer could be better. We did not receive a written invoice at the time of the sale. That should be provided without having to ask for it. We are satisfied with the flooring we purchased.
Punctual and neat
Amy & Andy Ryan Faga
Very happy with both the product and the service. Very professional and efficient.
The floor looks amazing and the installers were totally professional. Could not have had a better experience!
Great product, great service, knowledgeable staff, convenient. The showroom comes to you.
Dominic J Cozzi & Tom
Gary and his team were professional, fast and neat! My new floors matched up perfectly to my old floors for a seamless finish.